Rossmoor Real Estate

Licensed Real Estate Agent

PUBLIC SAFETY

24/7 Professional Security Services by Securitas

Guest Gate Clearance

Front Gate

General Assistance

Stair-Trac Service

Public Safety Office

Emergencies

911

Quick Links


Emergency Preparedness

Firewise

Pedestrian Guide

Office Information
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  • Mon. - Sat.: 8:00 AM - 4:00 PM
     
  • Access device registration
     
  • ID card services
     
  • In-person assistance available
     
Required for Access Tags: Valid driver's license, proof of insurance, vehicle registration


 

Security Services
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  • Provided by Securitas
     
  • Main gate entrance control
     
  • 24-hour motorized patrol
     
  • EMT assistance
     
  • Emergency & non-emergency response
     
  • Access device & ID card issuance

Public Safety Forms
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  • Emergency Info Form
     
  • Golf Cart Registration Form
     
  • Lock Box Orientation Info
     
  • Lock Box Code & Key Form
     
  • Permanent Guest List Form
     
  • Resident Access Device Form
     
  • Sponsored Access Device Form
     
  • Afft. of Reissuance of ID Card
     
  • Res. Employee ID Card Form
     
  • Application to Demonstrate

Guest Clearance Process

Request Guest Access

Resident specifies duration (up to 30 days) via phone, email, or in-person

First-Time Guest Check-In

Guest presents driver's license for scanning at the front gate

Receive Dashboard Pass

Paper pass provided for display on vehicle dashboard for duration of stay

Pass Renewal

After 30 days, new scan required (60 days for permanent guest list members)

Stair-Trac Wheelchair Assistance


Call to Schedule: (925) 988-7899

Professional wheelchair assistance service helping residents safely navigate stairs with specialized Stair-Trac equipment.
  • Available 7 days a week, 8:00 AM - 4:00 PM
  • 20 complimentary trips per manor per calendar year
  • Trained, certified operators ensure safe transport
  • Easy scheduling via phone reservation
     
Stair-Trac Guidelines

Emergency Preparedness


It is the goal of the Foundation to facilitate resident self-preparation and to utilize available Foundation resources to benefit the community when disaster strikes. The following outlines ways in which the Foundation plans to achieve this goal. The Foundation takes an active role in emergency preparation, and is in a unique position to provide residents with access to vital information, and the skills needed to prepare before disaster strikes.

During an emergency, to the extent possible under the circumstances, the Foundation will:
 
  • Establish an Emergency Operations Center at the Gateway Clubhouse that will direct the Foundation’s response efforts
     
  • Coordinate with the Foundation’s Public Safety provider
     
  • Aid the cooperation between the Foundation, the Rossmoor Community Emergency Response Team (CERT), other resident emergency preparedness groups, and the Mutuals
     
  • Evacuate trust properties if necessary
     
  • Evaluate trust properties, including clubhouses, and as appropriate open them for use
     
  • Control and coordinate gate access
     
  • Emergency Operations Center activation at Gateway Clubhouse
     
  • Facilitate entrance of emergency response personnel and evacuation of residents if necessary
     
The purpose of the Foundation’s Emergency Operations Plan is to establish a system for coordinating preparedness, response, recovery and mitigation of disasters in Rossmoor. This plan is intended to be an overview of emergency management and not a detailed operational or procedural document. This plan will enhance the Foundation’s ability to prepare for and respond to all hazard events.  The plan is not event specific or resident specific.
 

Firewise (Community Wildfire Safety)


The Rossmoor Firewise program promotes the reduction of wildfire risk while  maintaining the community’s quality of life. The program  educates residents on living with the prospect of  wildfires,  encourages  measures to reduce wildfire risk while supporting collaborative efforts. Firewise initiatives promote a safer, more comfortable living experience and can help reduce insurance premiums.

 
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Rossmoor 2025 certificate scaled

Proactive Strategies

Wildfire Preventive Measures

Evacuation Zone Map

Implementation of any of the proactive strategies described below fall within the jurisdiction of the individual Mutuals. These can be raised for discussion by each Mutual’s Board of Directors.


 

Zone Zero

To protect structures, combustible materials within five feet of a building structure, including decks, wooden fences/gates, and stairs should be removed or replaced. Elimination of vegetation and mulch creates an ember resistant barrier.

 

Home Hardening & Landscaping


Home Hardening:
Structure protection efforts focus on retrofitting vulnerable areas like roofs, vents, and foundations with fire-resistant materials. Key recommendations include using Class A fire-rated roofing, installing 1/8-inch ember-resistant vent screens, and boxing in eaves to eliminate gaps. Additionally, keeping gutters clear of debris—potentially by installing non-combustible covers—is essential to prevent embers from igniting the roofline.
 
Landscaping: Community-Wide Fuel Management
Rossmoor utilizes proactive landscaping and fuel management to slow the spread of wildfires. Central to this is the $3.1 million "Shaded Fuel Break" surrounding the community, where thinned woodland reduces fire intensity. Each spring, RWC further protects the area by discing firebreaks into the hills and mowing grasses—specifically under PG&E lines and in high-risk zones. Complementing these efforts, Mutuals ensure all weeds and grasses are cleared within 100 feet of buildings to create a critical safety buffer.

Firewise Resources


Articles
 
RWC Wildfire Safety Guide


Recorded Programs